PT Sigma Cipta Caraka (SIGMA)
To support our rapid business development, we are looking for the following resources:
Customer Care – Bumi Serpong Damai
Receive incoming call and notify client if there is an incident or problem occured in Data Center.
Log incident of problem to remedy system and update problem status.
Escalate problem to related units or parties and support customer for 7 x 24 hours.
At least a Diploma in Information Technology or Communication.
Preferably having 1 year experience as Call Center/Helpdesk/Customer Care
Good communication skill and well spoken in English.
Understand customer satisfaction requirement.
Familiar with MS Office.
Ready to work in shift schedules.
6 Full-Time positions available in Bumi Serpong Damai.
If your qualifications meet our requirement please send your Application Letter no later than January 27, 2012 to: email@example.com